User Guide
Please visit the Inokura Leather website.
Thank you very much.
We have set up various guides so that even first-time customers can shop with confidence.
User guide list
- Information on how to order custom-made products
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Here we have summarized how to order custom-made Keywear jackets.
Please read this before making your first purchase. - About wrapping
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We offer the following types to meet your gift wrapping needs.
- Non-woven bag [standard set] (¥0)
- Mini box (¥110)
- Mini box & wrapping paper (¥330)
- About points
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We provide point services for registered members according to the products they purchase.
Membership registration campaign We are giving away 500 points to those who register as members.
You can use the points immediately after registration, so please take this opportunity to register as a member!*1pt = ¥1.
- about shipping cost
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At our online shop, we charge a flat rate of ¥550 for shipping nationwide at the time of purchase.
Free shipping campaign Free shipping for purchases over ¥10,000 !
Shipping to overseas countries The above does not apply to shipping outside of Japan and will be dealt with on a case-by-case basis.
If you wish to ship overseas, please contact us before placing your order. - Regarding delivery
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For custom-made products, production will begin after receiving the order (if payment is made in advance, after payment is confirmed).
Therefore, please note that the delivery date may vary depending on the content of your order and how busy it is.
Estimated delivery dates are listed on each product page, so please check there. - About payment
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Our online shop offers bank transfer, credit card payment, and cash on delivery.
Bank transfer (Japan Post Bank)
If coming from the same company: (Sign number) 12380-55869841
If coming from another bank: Store number 238 (store name Nisan Hachi) Regular 5586984 Inokura Leather (KaBank transfer (Shizuoka Bank)
Numazu Station North Branch Regular 1011705 Innocra.Leather (CaCredit card payment
The cash on delivery fee for cash on delivery will vary depending on the purchase price as shown below.
Fee ¥300: ~ ¥9,999
Fee ¥440: ¥10,000 ~ ¥29,999
Fee ¥660: ¥30,000 ~ ¥99,999
Fee ¥1,100: ¥100,000 ~ ¥299,999*If paying by bank transfer, please transfer to the designated account within 7 days after ordering the product.
*Transfer fees and cash on delivery fees will be borne by the customer.
*Cash on delivery for purchases exceeding the stated amount will not be accepted. - About support after purchase
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Inokura Leather also provides post-purchase support, including handling initial defects, damage due to age, and returns.
There are rules for each section, so please check the contents before using. -
Inokura Leather's official account provides information on custom-made products.
We have also posted photos of various key wear jackets, so please use them as a reference for customization before purchasing.I'm reposting!
If you order products from Inokura Leather, please post them on Instagram.
The hashtag is #InokuraLeather !
inquiry
If you have any other questions, please feel free to contact us.
